Ask the
Bot
A platform that trains AI chatbots on your product catalog. Customers ask questions, browse visually, add items to their cart, and check out — all inside one chat window.

The Challenge
Nimibot reads your product specs, learns your return policies, and answers instantly. It works in text, voice, or on a kiosk screen standing in your store.
Core Architecture
Three systems. A dashboard where admins upload product docs and train the bot. A chat window where customers browse, ask, and buy. A Shopify sync that keeps catalog data current.

Bot Builder Dashboard
Upload product specs, company policies, and brand guidelines. The bot learns your voice, your rules, and your catalog — then answers like someone who read every page on your site.

Visual Product Chat
Customers see product images inside the conversation. They ask about dimensions, compare options, add items to their cart, and pay — without ever leaving the chat.

Shopify Store Sync
Pulls your entire Shopify catalog into the bot. Prices, stock levels, and product details stay current automatically. No manual data entry. No stale answers.
The Impact
The bot handled questions that used to sit in a queue. Customers found products faster. More visitors left with purchases.
The bot answered product questions instantly, pulling from specs and policies instead of waiting for a human.
Streamlined workflows cut clicks. Admins configured new bots in minutes, not hours.
Visual product browsing inside the chat kept customers engaged and pushed them toward checkout.
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